Personal information for booking
For the purposes of booking we require the following personal information:
- Last name
- First name
- age and weight
- phone number
- e-mail address
- information included in identity documentWhy do we need your personal information?
Last name and first name, phone number and e-mail are collected solely for the purposes of communication with the expedition coordinator.
Age and weight are collected for assessment of physical fitness of the climb or hike participant.
Information included in the identity document is collected for coordination with an insurance company or authorities in the case of an insurance claim or emergency.
Bank card data are collected solely for payment purposes.
Important: elbrus.guide website does not collect or copy bank card data. Redirection to the payment gateway of Sberbank is carried out within the framework of Internet acquiring services based on our agreement with the bank.Withdrawal of Consent for Collection and Processing of Personal Data
You can withdraw your consent for collection and processing of personal data by sending a letter with the request to firstname.lastname@example.org
The letter should indicate your first and last name and phone number. Upon receiving the letter all your personal data will be deleted from the club base.Personal information for payment
During the payment process at the Sberbank
payment gateway, you need to fill in your bank card number, your first and last name (as on the card), the bank card expiry date and the CVC code.Personal Data Protection
All personal information related to the tour booking is registered in the CRM system of the Time of Adventures travel club (the elbrus.guide web site owner) and stored in the database of IT-Patrol
web host service provider.
The confidentiality of the disclosed personal information about the bank card data is ensured by Sberbank according to Russian Federation legislation.Personal Data Transfer Process
For the payment process (entering your card details) you will be redirected to the payment gateway of Sberbank. Connection to the payment gateway and information transfer are carried out in secure mode under SSL protocol. If your bank supports secure Internet payments, such as Verified By Visa or MasterCard SecureCode, then you may also be required to enter a special password (SMS) to make a payment. Sberbank web site supports 256-bit AES encryption.
Bank card payments are carried out in strict accordance with the requirements of the world payment systems Visa int. and MasterCard Europe Sprl.Transfer of Personal Data to Third Parties
elbrus.guide web site does not transfer personal information to third parties.elbrus.guide web site administrator
Ph: + 7 921 435 9457